Communicating details with the target audience in accordance with ABB’s offering and strategy. Conducting and organizing appropriate training interventions to educate the target audience on ABB products, systems, services, and offerings.
Responsible for troubleshooting post sales cycle for products and solutions sold to customers.
Help align the design system with company goals by improving efficiency, consistency, and scalability across product teams and brands
Participate in conversations and workshops with stakeholders, users, and contributors to ensure system scalability and strong relationships
Explore and apply AI-assisted development workflows to help the team work more effectively, improve quality, strengthen documentation, and create a better developer experience
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Analyze energy losses, downtime events, inverter trips, curtailment, shading, equipment degradation, and grid-related issues.
Work closely with relevant stakeholders to conduct root cause analysis (RCA) for underperforming assets and develop corrective and preventive action plans.
Prepare daily, weekly, monthly, quarterly, and annual asset performance reports for management and stakeholders.
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Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
Collaborate with internal stakeholders like application, business, infrastructure, security, and operations to continuously improve the stability of applications.
Develop support operational documents to summarize common support issues.
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CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
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Translate technical risks into business impact and process resilience, to support decision-making at operational (engineering, maintenance, etc.) and management levels
Assess vulnerabilities, lead system hardening, and design compensating controls for ICS/SCADA platforms
Collaborate with engineering, plant, and IT security teams to integrate OT security into operational processes
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Full Stack EngineeringFrontend: React, Next.js, TypeScript, modern component architectures, state management, real-time and streaming AI interfaces, agent activity and execution interfaces, data visualization.Backend: Node.js, TypeScript, Python, REST APIs, GraphQL, WebSockets and streaming, event-driven architectures, background workers, job queues, distributed systems, authentication and authorization.
Distributed SystemsDesign systems that reliably execute thousands or millions of AI and data-processing tasks. Kubernetes, Docker, Cloud Run and serverless, message queues, Redis, Kafka or equivalent, distributed job processing, concurrency management, rate limiting, retries, idempotency, fault tolerance, observability. You know how to build systems that stay reliable when agents fail, APIs time out, models hallucinate, or downstream services go away.
Data & Learning InfrastructureBuild the infrastructure agents need to learn from historical executions. PostgreSQL, BigQuery or equivalent data warehouses, ClickHouse or analytical databases, vector databases, embeddings, retrieval systems, event logs, feature stores, analytics pipelines, data ingestion.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Develop strong documentation and commissioning practices that position you for senior engineering responsibilities.
Ready to do meaningful technical work and see real results? Working with us at CSP CONNECT SDN BHD means joining a delivery-focused team that designs, installs and hands over commercial ICT infrastructure across Malaysia. We move from design to site execution quicklyn and we value clear documentation, dependable testing and practical fixes that keep client systems running.
As an ICT Project Engineer you will be the builder who turns plans into working systems. You will own technical coordination on site, commission network and server components, and produce the runbooks and test evidence operations need to take over. Your role balances hands-on troubleshooting, vendor coordination and structured delivery so projects complete on time and meet performance and security expectations.
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