System Ownership & Support: Serve as the primary internal technical expert for the Retail POS and F&B POS platforms, executing advanced troubleshooting alongside vendors when critical issues arise.
Governance & Monthly Reviews: Host and lead monthly system review meetings with internal business units and external vendors/Sls to track SLA compliance, system health, and project delivery timelines.
User Administration & Audit Compliance: Handle user access management and independently execute tasks, documentation, and technical evidence required for internal and external audits.
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System Ownership & Support: Serve as the primary internal technical expert for the Retail POS and F&B POS platforms, executing advanced troubleshooting alongside vendors when critical issues arise.
Governance & Monthly Reviews: Host and lead monthly system review meetings with internal business units and external vendors/Sls to track SLA compliance, system health, and project delivery timelines.
User Administration & Audit Compliance: Handle user access management and independently execute tasks, documentation, and technical evidence required for internal and external audits.
...