Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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Develop and review detailed engineering drawings, specifications, and technical reports, ensuring compliance with relevant codes, standards, and regulations.
Collaborate with cross-functional teams, including architects, project managers, and other engineering disciplines, to ensure integrated project delivery.
Provide technical guidance and mentorship to junior engineers and technical staff, fostering a culture of continuous learning and professional development.
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