2,700+ Support Technician Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl - Page 22

Showing 2,735 jobs results for "support technician"
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Malaysia

  • Analyze market data and competitor offerings to support new product requests, ensuring pricing, marketing strategies, and overall benefits align with customer needs.
  • Communicate effectively with Asia Pacific regions and global counterparts, including headquarters, EMEA, and America, to capture market insights and ensure regional requirements are reflected in global product scopes.
  • Work with sales, marketing, and content development teams to implement effective strategies and ensure a unified vision for product development. ...
Posted
2 days ago

KL City

Posted
2 days ago

Malaysia

  • Business Governance & Project – impact analysis, process alignment, customer impact assessment, communications and PDPA, PCIDSS compliance on business processes. To ensure that all processes involving in operational mode are properly documented, and that the documentations are managed and controlled.
  • Data Analysis & Reporting – monitor business risk exposure, revenue leakage, business threshold and performance triggers, business process improvement by making recommendations to address operational issues and assist with identification of benefits and impacts – identification of process gaps, system gaps vs business and conduct business process audits. Focus on functional area to identify business capability gaps across and within business unit(s) and contribute to mitigation strategies to address operational gaps.
  • Monitor Business Issues – Review and follow up system gaps, business gaps and ASD Ticketing monitoring of business tickets by liaising closely with Helpdesk and Sooka/CRM/SCCS/SFS technical team. Coordinate closely between IT Operations and Business teams to identify and implement optimizations in the Business Processes by diligent utilization of IT systems and features. ...
Posted
2 days ago
  • Coordinate and assign technical support tasks to on-site technical support staff and monitor progress until resolution.
  • Perform hands-on troubleshooting involving IP networking, IP cameras, Linux systems, computers, peripherals and related ANPR equipment.
  • Liaise with 1 Utama Mall's Facility Management team and relevant vendors on maintenance, repair and technical support matters. ...
Posted
3 days ago

Singapore

  • Monitor payment transactions, application performance, system availability, and overall production health.
  • Analyze payment transaction data, logs, and system metrics to identify trends, anomalies, and potential operational issues.
  • Support payment processing systems, including FAST-RT, MEPS+, and cross-border payment solutions. ...
Posted
2 days ago

KL City

  • Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
  • Participate in service and products improvement projects and drive project deliverables.
  • Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
2 days ago

George Town

  • Conduct root cause analysis, drive CAPA activities, and implement long-term solutions to reduce operational risks and recurring issues.
  • Support OT system deployments, upgrades, integrations, validation activities, and infrastructure improvements.
  • Contribute to the design, implementation, and standardization of manufacturing technology solutions and OT capabilities. ...
Posted
2 days ago

Singapore

  • User Management Activities (E.g: User Creation, Modification & Deletions etc.)
  • Hardware related PC/Network – Coordination with Desktop support team
  • Vendor communications, coordination during the System Hardware failures & any other Maintenances ...
Posted
2 days ago

Singapore

  • Assist users with password resets, account lockouts, access requests, and basic account administration.
  • Perform initial troubleshooting for LAN, Wi-Fi, VPN, DNS, DHCP, and other basic network connectivity issues.
  • Log, categorize, prioritize, track, and update incidents and service requests in the IT service management (ITSM) system. ...
Posted
2 days ago

Singapore

  • Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes.
  • Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices.
  • Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. ...
Posted
2 days ago

Singapore

  • Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes.
  • Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices.
  • Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. ...
Posted
2 days ago

KL City

  • The Support Engineer will perform deep‑dive troubleshooting, implement configuration and maintain knowledge bases, and contribute to automation and process optimization within the support function
  • Troubleshoot errors and resolve issues on a case-by-case basis. Develop and maintain troubleshooting documentation, support runbooks, and knowledge articles.
  • Implement fixes via configuration, SQL queries, scripting (Groovy, Java, etc.), and collaborate on code-level fixes when needed. ...
Posted
3 days ago

Malaysia

  • Conduct root cause analysis, drive CAPA activities, and implement long-term solutions to reduce operational risks and recurring issues.
  • Support OT system deployments, upgrades, integrations, validation activities, and infrastructure improvements.
  • Contribute to the design, implementation, and standardization of manufacturing technology solutions and OT capabilities. ...
Posted
5 days ago

Singapore

  • Basic maintenance of the network room (with client-provided instructions)
  • Onboarding and offboarding of employees
  • IT equipment inventory stocktaking ...
Posted
6 days ago

Singapore

  • Configure, monitor, and troubleshoot IBM MQ Series queues, channels, and messaging services.
  • Handle incidents, service requests, problem management, and change activities through ServiceNow or BMC Remedy.
  • Perform root cause analysis (RCA) and implement preventive measures for recurring issues. ...
Posted
16 days ago

Clementi

Posted
5 days ago

Singapore

  • Experience with remote support tools like TeamViewer, AnyDesk, or SCCM.
  • Exposure to endpoint management tools like Intune or JAMF is a plus.
  • Strong problem-solving and analytical skills. ...
Posted
22 days ago
  • Monitor system health, logs, and performance metrics to proactively identify issues
  • Collaborate with cross-functional teams (business, infrastructure, vendors) for issue resolution
  • Support release deployments, patches, and production rollouts ...
Posted
6 days ago

Singapore

  • Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
  • Updates Incident records
  • Creates and updates work instructions (where necessary) ...
Posted
16 days ago

Singapore

  • Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
  • Deliver high quality services and customer satisfactions to our clients
  • Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
22 days ago

KL City

  • Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
  • Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
  • Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies ...
Posted
6 days ago

Singapore

Posted
7 days ago

Malaysia

Posted
7 days ago

NETMARKS SINGAPORE PTE. LTD.

Singapore

  • • Provide first-level technical support to client users through onsite visits, telephone, email and remote supporttools.
  • • Install, configure and troubleshoot desktops, laptops, monitors, printers, mobile devices and common peripherals.
  • • Support Microsoft Windows, Microsoft 365 applications, email, web browsers and other standard business software. ...
Posted
16 days ago

Singapore

  • Collaborate with internal teams and external vendors to analyse, test, and suggest enhancements to existing systems and processes
  • Perform functional testing before deploying changes to production environments
  • Assist in preparing communications to users regarding system updates, service changes, and scheduled disruptions ...
Posted
8 days ago

Singapore

  • Maintaindocumentation of maintenance and optimisation procedures and tests
  • Performminor infrastructure repairs in accordance with design or installationspecifications
  • Assistwith infrastructure testing, ongoing optimisation or changes, and scheduledupgrades and updates ...
Posted
8 days ago

Singapore

  • Maintaindocumentation of maintenance and optimisation procedures and tests
  • Performminor infrastructure repairs in accordance with design or installationspecifications
  • Assistwith infrastructure testing, ongoing optimisation or changes, and scheduledupgrades and updates ...
Posted
8 days ago

Singapore

  • Develop Installation Plans, Technical Product Manuals, Preventive/Corrective Maintenance procedures, and Troubleshooting Guides.
  • Create and release Lessons Learned, Best Known Methods (BKMs), Customer Engineering Notices (CENs), and Internal Service Bulletins (ISBs).
  • Contribute to FMECA and ensure legacy corrective actions are integrated into new designs. ...
Posted
8 days ago

Hang Tuah Jaya Municipal Council

  • Answer and reply to clients on technical-related issues via email, WhatsApp, live chat, and phone call.
  • Assist in system setup and configuration for a new or potential client.
  • Assist in UAT (user-acceptance testing) before a new product release. ...
Posted
9 days ago

Singapore

  • 1、Client Technical Support & Problem Solving: Serve as the primary technical contact for key regional and global merchants. Independently investigate, troubleshoot, and resolve complex API/H5 integration issues, transaction failures, and business queries.
  • 2、Cross-Functional Collaboration: Act as a bridge between overseas merchants and internal teams (Product, R&D, Operations, Risk). Establish efficient escalation channels to resolve merchant issues smoothly across time zones.
  • 3、Service & Tooling Optimization: Continuously optimize internal support workflows, API documentation, and monitoring/alerting systems. Proactively detect issues before merchants report them and implement preventative solutions. ...
Posted
9 days ago