· Technical Investigation: Review record configurations, API integrations, and automation logic (triggers/workflows/templates) to resolve issues.
· Customer Communication: Provide prompt, accurate feedback to customers, maintaining a professional and urgent tone.
· Documentation: Maintain detailed records of all troubleshooting steps in a CRM/ticketing system and create articles for the public knowledge base.
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Assist and support engineers in ensure all jobs are delivered on-time, within scope and within budget.
Any related task to be assigned by Superior which is still under basic operational needs.
Candidate must possess at least Professional Certificate, Diploma/Degree/Advanced/Higher/ Graduate Diploma/degree in Engineering ( Electrical /Electronic), Engineering ( Others) or Equivalent.
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Assist and support engineers in ensure all jobs are delivered on-time, within scope and within budget.
Any related task to be assigned by Superior which is still under basic operational needs.
Candidate must possess at least Professional Certificate, Diploma/Degree/Advanced/Higher/ Graduate Diploma/degree in Engineering ( Electrical /Electronic), Engineering ( Others) or Equivalent.
...
Support sales teams with tenders and project management by supplying detailed specifications, calculations, delivery timelines, and addressing operational concerns
Liaise with subcontractors and suppliers to obtain pricing and technical specifications aligned with tender requirements
Identify business opportunities and upsell potential, coordinating handovers to external sales teams
...
Support sales teams with tenders and project management by supplying detailed specifications, calculations, delivery timelines, and addressing operational concerns
Liaise with subcontractors and suppliers to obtain pricing and technical specifications aligned with tender requirements
Identify business opportunities and upsell potential, coordinating handovers to external sales teams
...