Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
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Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
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CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
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Practice core tools like Excel and basic CRM entry to prepare you for junior admin or operations roles.
Curious to see how a busy engineering support team keeps operations smooth? Join us and get hands-on experience working with us at Eversafe Extinguisher Sdn Bhd, a local fire safety company that supplies, installs and services extinguishers across Malaysia. This internship gives you real responsibility from day one and a chance to support technicians who keep buildings safe.
As an Admin Intern you will help build the admin backbone that scales our field operations. You will create organised filing systems, refine technician schedules and set up simple reports that help the team move faster. This role is about creating processes you can show on your CV.
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Connect with customers and colleagues to strengthen your reputation for dependable service in the community.
If you enjoy hands-on problem solving and seeing quick results, you will like working with us at TUHU CAR CARE. We are a growing automotive service team focused on reliable, high quality car care for everyday drivers, and we want a senior technician who cares about practical fixes and clear communication.
In this role you will help build our workshop capability, introduce reliable diagnostic practices, and lift service standards across the team. You will have space to improve processes and mentor junior technicians so our bays run smoother and customers leave confident.
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