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300+ Support Technician Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 360 jobs results for
"support technician"
in Kuala Lumpur
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Quick Suite Trading / Computer Voice Systems
Undisclosed
KL City
- Support system security by applying updates, managing access controls, and following operational best practices.
- Collaborate with development, QA, and business teams to deploy, support, and improve applications.
- Document processes, configurations, troubleshooting procedures, and operational workflows. ...
Posted
9 days ago
Undisclosed
KL City
- Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
- Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
- Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
10 days ago
Undisclosed
KL City
- Provide training and guidance to users to resolve technical difficulties and share operational tips for optimal computer usage.
- Maintain a comprehensive log of problems and solutions for use by other Desktop Support personnel.
- Support incoming incidents and requests via phone, chat, email, or ticket submissions from end-users. ...
Posted
10 days ago
Undisclosed
KL City
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
10 days ago
MYR10,000 - MYR15,000 Per Month
KL City
- Take ownership of incidents from initial investigation through to resolution.
- Resolve issues independently where possible and escalate to the relevant engineering teams when needed.
- Support onshore engineering and operations teams during overnight hours. ...
Posted
11 days ago
Undisclosed
KL City
- • Regional role based in Malaysia, supporting authorised distributors across APAC
- About Micro-X:
- Micro-X is an ASX-listed hi-tech company that pioneers cutting-edge products for global health and security markets. Our proprietary X-ray emitter technology, developed in-house, drives our mission to revolutionise the industry. With a fully vertically integrated design and production facility in Adelaide and a dynamic technical and commercial team based in Seattle, we are at the forefront of innovation. ...
Posted
11 days ago
Undisclosed
KL City
- Support users with Microsoft Office 365, Outlook, Teams, and other business applications.
- Troubleshoot printers, monitors, docking stations, keyboards, mice, and other peripherals.
- Perform software installation, configuration, patching, and basic system maintenance. ...
Posted
a day ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
a day ago
Undisclosed
- Perform and monitor daily backups, including backup verification and BCP and DR Exercises.
- Provide first-level technical support to end users for hardware, software, network, Microsoft 365 and other IT-related issues.
- Troubleshoot and resolve IT incidents and service requests within the agreed service level. ...
Posted
10 hours ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
8 days ago
Undisclosed
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNP Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
9 days ago
Undisclosed
KL City
- First line of support for our global enterprise customers through voice calls, emails and tickets
- Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
- Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email ...
Posted
18 days ago
Undisclosed
KL City
- First line of support for our global enterprise customers through voice calls, emails and tickets
- Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
- Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email ...
Posted
17 days ago
Undisclosed
KL City
- You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
- The Data and Finance Application Support team is within the Business Technology Services function, supporting the Bank's suite of Finance and Data warehouse Application system. The team is responsible for the production stability of Data and Finance applications and ensuring on going improvements in system availability, supportability & service levels over time.
- The successful candidate will be working with Business, Operations, Support and Development teams to ensure a high-quality service & swift resolution of issues ...
Posted
18 days ago
Undisclosed
KL City
- Candidates should possess clear written and verbal communication skills for explaining technical concepts to non-technical users and documenting procedures.
- Candidates should possess the ability to prioritize tasks, work collaboratively with cross-functional teams, and deliver timely solutions in a fast-paced environment.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft or similar) and experience in healthcare or HIPAA-regulated environments are beneficial. ...
Posted
10 days ago
Undisclosed
KL City
- Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Posted
10 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
10 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
10 days ago
MYR3,800 - MYR7,000 Per Month
KL City
- AS400 based application Life Asia : 2 years (Preferred)
- insurance/ Takaful: 1 year (Required)
- IBM: 1 year (Preferred) ...
Posted
10 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
10 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
11 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
12 days ago
Undisclosed
KL City
- Gather customer feedback and follow established escalation procedures for unresolved issues, bugs, and product enhancements.
- Develop and maintain support documentation, knowledge base articles, and recommend improvements to product reliability, usability, and customer experience.
- Work closely with development and customer success teams to investigate issues, validate solutions, and support customer needs. ...
Posted
19 days ago
Undisclosed
KL City
- Manage in-house production incidents and problem management for SharePoint-related issues.
- Conduct data analysis on large datasets to support business performance reporting.
- Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations. ...
Posted
12 days ago
Undisclosed
KL City
- Effectively managing client expectations and escalating when appropriate
- Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
- Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
14 days ago
Undisclosed
KL City
- Manage user provisioning, access requests, permissions and security profiles.
- Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
- Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
15 days ago
Undisclosed
KL City
- We operate in a KCS (Knowledge Centric Support) fashion: Sharing your solutions with customers and colleagues will be an important part of your job
- Build and maintain customer relationships and increase customer satisfaction by performing checks of their operational environment and giving recommendations for improvement
- Travel to customers to deliver professional services on a case-by-case basis ...
Posted
15 days ago
MYR10,000 - MYR15,000 Per Month
KL City
- English (Required)
- As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
- You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. ...
Posted
2 days ago
Abhidi Solution Private Limited
MYR8,000 - MYR8,000 Per Month
KL City
- Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
- Oversee the disposal, redeployment, and reclamation of hardware assets.
- Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
2 days ago
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