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200+ Support Technician Jobs in Federal Territory - October 2026 - High Salaries
Showing 285 jobs results for
"support technician"
in Federal Territory
Never miss any updates for Support Technician jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Determine and implement the most effective solutions based on user requirements and technical analysis.
- Respond to, track, and document all support requests received through phone, email, and ticketing systems.
- Maintain accurate and up-to-date case notes for all assigned tickets. ...
Posted
11 hours ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
15 days ago
Undisclosed
KL City
- reporting
- Write and optimize MySQL queries — SELECT, JOIN, GROUP BY, subqueries, stored
- procedures ...
Posted
2 days ago
Undisclosed
KL City
- Support Windows 10 and Windows 11 desktops, laptops and Microsoft Intune-managed devices.
- Troubleshoot application deployment, software packaging, mobile device management and device compliance issues.
- Support Windows Autopilot provisioning, Windows 365, Azure Virtual Desktop, Microsoft Edge configuration and Universal Print. ...
Posted
14 hours ago
Undisclosed
KL City
- Facilitating communication between customers and product principals
- Troubleshooting as first point of contact
- Fresh graduates are welcomed to apply. ...
Posted
2 days ago
Undisclosed
KL City
- Collaborate with development teams on bug fixes, enhancements, and deployments.
- Manage application configurations, patches, and upgrades across production and non-production environments.
- Support application releases, testing, and deployment activities. ...
Posted
3 days ago
Undisclosed
- Candidates should possess good written and verbal communication skills for documenting cases, preparing reports, and collaborating with technical and non-technical stakeholders.
- Candidates should possess familiarity with operating systems, basic networking concepts, and common enterprise software tools. VMWare or any Virtual Machine Environment, Server and Storage exposure
- Candidates should possess the ability to work independently, manage multiple support requests, and prioritize tasks in a fast-paced environment. ...
Posted
3 days ago
Undisclosed
KL City
- Monitor system health, performance, and batch job processing (e.g., scenario execution, case management workflows).
- Investigate, diagnose, and resolve complex technical incidents and service requests related to application errors, data feed issues, and user access.
- Perform routine application maintenance, including patching, upgrades, and environment refreshes in coordination with the infrastructure team. ...
Posted
2 days ago
Undisclosed
KL City
- Liaison with external parties and vendors to support integration and troubleshooting.
- Provide the high-quality service for the clients to meet win-win cooperation.
- Responsible for as assigned by the Project Manager. ...
Posted
2 days ago
Undisclosed
KL City
- Escalate complex technical issues to the appropriate teams when required.
- Maintain clear and accurate documentation of incidents, troubleshooting steps, and resolutions.
- Support application maintenance and backend services to ensure system availability and performance. ...
Posted
21 hours ago
Undisclosed
KL City
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
3 days ago
Undisclosed
KL City
- Ensure timely, accurate, and customer-appropriate technical communication
- Lead troubleshooting and resolution for P0/P1 incidents
- Coordinate cross-functional investigations with NOC, Engineering, Product, and other teams ...
Posted
7 days ago
Undisclosed
KL City
- Ensure timely, accurate, and customer-appropriate technical communication
- Lead troubleshooting and resolution for P0/P1 incidents
- Coordinate cross-functional investigations with NOC, Engineering, Product, and other teams ...
Posted
8 days ago
Undisclosed
KL City
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
9 days ago
Undisclosed
KL City
- Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
- Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
- Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...
Posted
10 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Perform database-level troubleshooting and analysis using SQL queries.
- Monitor and follow up on reported cases until a satisfactory resolution is achieved.
- Conduct user training and provide guidance to clients during new project or system rollouts. ...
Posted
10 days ago
Undisclosed
Taman Wilayah Selayang
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
10 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- · To perform second level troubleshooting / analysis on application reported issue
- · To attend to cases reported on system in timely manner
- · Communicate to user / Call Center / Developer on reported issue ...
Posted
14 days ago
Undisclosed
KL City
- Provide application support for Microsoft 365, VPN, collaboration tools, and other standard business applications.
- Perform device imaging, configuration, deployment, replacement, and hardware refresh activities.
- Ensure end-user devices comply with IT security and compliance standards, including ...
Posted
14 days ago
Undisclosed
KL City
- Conduct factory acceptance tests, testing and commissioning procedures for all Kenann products.
- Conduct training and product presentations for end users when required.
- Prepare submission documents for tenders. ...
Posted
21 days ago
MYR4,000 - MYR9,000 Per Month
KL City
- Diagnose and resolve issues across AWS services, including:
- Compute: EC2, Auto Scaling, Elastic Beanstalk, Lambda
- Storage: S3, EBS, EFS ...
Posted
16 days ago
MYR4,000 - MYR6,000 Per Month
Bangsar South
- Provide accurate timelines, set realistic expectations, and ensure consistent follow-ups.
- Act as a bridge between clients and internal technical teams, including Development, Infrastructure, and Product.
- Perform in-depth investigation beyond first-level troubleshooting, including: ...
Posted
3 days ago
MYR5,000 - MYR15,000 Per Month
KL City
- Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
- Experience in customer/project coordination, including project meetings, fault reporting and issue follow-up/closure.
- Relevant TM project / TM network experience is highly important. ...
Posted
2 days ago
Undisclosed
KL City
- Understand business workflows and translate user requirements into appropriate system solutions.
- Provide user training and guidance to improve system adoption and efficiency.
- Work with internal teams and external vendors where required to resolve application issues. ...
Posted
15 hours ago
Undisclosed
KL City
- Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
- Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
- Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
4 days ago
Undisclosed
KL City
- Support out of hours work based on standby schedule
- Min. Bachelor or Diploma in a relevant course
- Strong communication skills with ability to consult clients & colleagues ...
Posted
2 days ago
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