Monitor and manage any emails, working withrelevant departments, to resolve issues that could delay customer contract ororder fulfillment
Identify, analyze, and resolve errors related to customer’sinquiries, collaborating with internal teams to implement corrective actionsand prevent recurrence
Proactively identify opportunities to improvecustomer experience and provide feedback to relevant departments
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After sales - Applications training – presentation on technology relevant to instrumentation prior to hand on. Hands-on training hardware and software; troubleshooting; answer user queries on experimental
Support sales on opportunities by researching and identifying potential accounts; building rapport; facilitate solving customer problems on application issues through training, information and recommendation of solutions through knowledge of competitive offerings.
Support sales team on user meetings, workshops, seminars to update products technology and chemistry
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Leader Deputy& Support: Assist leaders with daily operations, Quality Assurance (QA), audit prep, candidate selection with People& Culture (P), task distribution, and administrative management (e.g., leave requests). Step up as deputy during leader absences.
Front-Line& Escalated Support: Provide exemplary front-line support and manage complex technical, medical, and marketing-oriented customer requests across various channels (phone, written, digital solutions).
Compliance& Complaints Handling: Meticulously process product complaints and manage adverse events in strict alignment with internal quality guidelines and regulatory mandates.
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Grow your technical admin toolkit with hands-on use of Microsoft Office and site reporting templates.
You like keeping things organised and getting things done? Join us by working with us at MM Facades Global M Sdn Bhd, a hands-on construction team focused on façade systems and building envelopes across Malaysia. We care about safe, high-quality finishes and a practical approach to site delivery, and we want someone who keeps the office and field working together.
As a Personal Assistant you will be the backbone of day-to-day operations, smoothing schedules, managing site admin and keeping communication clear between office and site. Your role reduces delays and helps project teams focus on safe, timely delivery.
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Connect with senior engineers and project managers to improve your project coordination and documentation skills.
Join our team by working with us at CSP Connect Sdn Bhd where we design and deliver ICT infrastructure for commercial and industrial sites across Malaysia. We value clear drawings, practical thinking and colleagues who enjoy turning technical requirements into buildable plans.
As a Builder for our ICT Infrastructure team, you will create and scale detailed CAD deliverables that guide installations and handovers. You will translate site requirements into accurate drawings, model cable pathways, and help improve our drawing standards so projects run smoother from design to commissioning.
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