Plan, review and facilitate groupwork intervention for parents and children.
Facilitate premarital and divorce related programmes and workshops to help equip couples and parents with knowledge that enhance relationships and skills to cope with life transitions.
Facilitate and supervised visitation access of divorcing/ divorced parents with their children and ensuring that the session carries on smoothly and safely for both the parent and children.
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Deliver NNM, AUM, and revenue growth targets and key operating metrics the team (such as tail accounts management, client acquisition, client satisfaction, portfolio mix, RM attrition).
Work with Market Head to build, lead and tier up a team of world class Private Bankers and ensure that the team collaborates with support functions, business partners, and product specialists to deliver One Bank (be the funnel for RM activities).
Assign referrals to team members and work with assigned RMs to successfully close referrals.
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Processes• Support the continuous improvement of processes to increase operational efficiency and effectiveness.• Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.• Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.• Ensure sales management, suitability and onboarding processes are applied appropriately
Key Responsibilities
People & Talent• Apply a sufficiently robust level of oversight and support to limit errors or malfeasance by team members, to drive business ethically and in compliance, and to develop the skills of their team members.• Build a top team capable of ensuring delivery of the business’ short and longer-term objectives.• Develop and embed a high performance culture with specific focus on RM capability, effectiveness and productivity, through coaching and guidance to ensure the RM delivers against the financial, non-financial and risk/control objectives.• Build an environment of collaboration within the team by ensuring that the issues are raised and blockages are resolved in a timely manner.• Drive RM resourcing, performance management and recognition within the team.• Identify and address the top concerns and opportunities for performance improvement in the team.• Manage the team’s discretionary spend, expense management
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Identify, document, and escalate non-conformances or site issues requiring QP attention or regulatory review, and provide technical advice where necessary.
Maintain accurate supervision records and prepare weekly written reports summarising observations, risks, actions taken, and upcoming priorities, while supporting coordination with contractors and authorities.
A degree recognised by the Professional Engineers Board and registration with BCA and Joint Accreditation Committee of IES and ACES (JAC [IES and ACES]).
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