Table Turnover: Actively monitor FOH and backend activities to ensure quick table turnover and minimal customer wait times.
Express Delivery Quality: Maintain strict quality control over food preparation, presentation, and swift delivery via the Kousoku (express train) automated tray system.
Guest Relations: Handle guest inquiries, feedback, and complaints professionally, implementing immediate service recovery to protect the brand's reputation. [
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Understand sales targets, share information and lead store assistant to achieve monthly sales targets.
Handle daily process of opening and closing stores
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information
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