Execute effective sales campaigns and promotional activities to maximize outlet participation, revenue growth, and market opportunities.
Lead, coach, and motivate outlet teams to achieve business objectives while developing a high-performance and customer-focused culture.
Deliver an excellent customer experience by maintaining high service standards, resolving customer issues effectively, strengthening customer loyalty, and using customer insights to improve products and services.
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Coordinate cross-functional teams (Process/Product Engineering, Production, IPQA/FTQA, Maintenance) to drive effective root cause analysis and corrective actions.
Monitor and verify implementation effectiveness to ensure sustainable solutions.
Escalate and report quality abnormalities in a timely manner.
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Review and monitor HR SOPs, policies, guidelines, and work processes to ensure accuracy, consistency, effectiveness, and compliance with company requirements.
Identify potential HR compliance gaps, operational risks, and areas of non-conformance, and recommend appropriate corrective and preventive actions.
Support the implementation and continuous improvement of HR governance and compliance frameworks.
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Support the installation, setup, qualification, calibration, and commissioning of new and existing test equipment.
Conduct equipment evaluation and engineering analysis to identify opportunities for performance improvement and cost reduction.
Develop and implement equipment optimization and continuous improvement programs to enhance equipment utilization, cycle time, yield, and productivity.
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