Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
Store Operations (backup store manager responsibilities upon request and/or at manager's absence): Supervise store performance and daily operations. Participate in new store openings/closings; travel may be required. Attend Store Manager Meetings and offsite training as required. Process POS transactions (sales, exchanges, discounts and refunds) accurately; Ensure POS access right are up-to-date and comply with Retail P&Ps. Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV) and lead the team accordingly.
Payroll and Scheduling: Manage payroll and create schedules to ensure profitability and service quality.
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Responsible for planning and implementing sales, marketing and product development programs, both short and long range, targeted towards new and existing markets by performing the following duties personally or through subordinates. Ensure the hotel achieves it budgeted occupancy and revenue through driving room and banquet sales.
Key person to comple A&P mapping and matching (Adversiting & Promotion) in Exceedra system on daily basis to meet the expectation of AR aging.
Key person to coordinate and liaise with CAMs/Senior Manager/ IT dept. in addressing any gap in the matter of A&P mappign and matching issues in Exceedra.
Assist Senior Manager in preparing and compiling the Customers Accounts Receivables report, OSA template, promo compliance and sales bulleting template for CAMs input.
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Drive conversion by guiding homeowners from consultation stage to project confirmation.
Build and maintain good relationships with clients through professional consultation and ensure great customer experience through their renovation journey.
Stay updated on industry trends, home renovation, and practical interior solutions that add value to properties.
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