Strengthen customer and stakeholder relationships and awareness via marketing campaigns, promotional initiatives, events and materials, training and briefing sessions, etc.
Market investment products as well as cross-sell of HLBB's consumer product to the new and existing PB customer. This will include mortgages and credit cards.
Act as the main point of contact for Asia-Pacific regional clients, handling complex inquiries, escalations, and complaints across cash management and liquidity products.
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems
Root Cause Analysis: Investigate recurring application problems, document findings and coordinate corrective and preventive actions with development teams, vendors and other support teams to minimise recurrence.