· Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.
· Able to Handle and resolve computer hardware and software incidents and requests.
. Able to install, troubleshoot and support Computer hardware and software includes desktop computers, laptops, mobile devices, monitors, keyboards, printers and scanners.
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Additional responsibilities include research, classification, and root cause analysis of security events within the environment, along with supporting OT security compliance activities such as adherence to industry frameworks (e.g., IEC 62443, NIST), policy alignment, control validation, and audit readiness. The role requires staying current with evolving vulnerabilities and threats, while maintaining a strong understanding of key business processes, operational technologies, and their associated risk and compliance requirements.
Responsibilities
Partner closely with the OT Cybersecurity Manager, other OT Cybersecurity Engineers, and wider cybersecurity functions including GRC and Threat Intelligence.
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Review, edit, and update existing web content to ensure accuracy, relevance, and compliance with current standards.
Coordinate and liaise with key stakeholders including management and website work group, on migration requirements, technical issues, and troubleshooting.
Conduct post-migration monitoring of website performance, functionality, and user experience to identify and resolve issues. This includes ongoing website maintenance support and content updates as required.
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Escalate, when necessary, in accordance to escalation matrix
Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
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Handle the loading and unloading of raw materials and products according to SOPs, and liaise with pipeline customers to maintain product supply quality and volume.
Coordinate equipment handovers with maintenance teams by performing proper system isolations and Lockout/Tagout (LOTO) procedures.
Work toward zero accidents by reporting near-misses, attending monthly safety meetings, fulfilling CERT team duties, and completing required LMS training.
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Support the design, installation, and maintenance of broadcast enterprise systems for studio production and the Parliament House broadcast system.
Perform preventive and corrective maintenance of broadcast-related equipment and infrastructure, following technical instructions and standard procedures, while learning on the job to maintain reliable operations for live broadcasts and productions in TV Studios and Parliament House.
Assist in the setup and provision of technical support for production facilities during major event coverage and live broadcast operations.
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