Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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Create and enforce cybersecurity protocols to protect against threats. Lead efforts in identifying and assessing IT security incidents and breaches, developing risk mitigation, evaluating countermeasures and recommending effective controls to mitigate IT risks.
Develop, implement, and manage IT policies and guidelines, ensuring compliance with industry standards, all audit controls and relevant regulatory requirements.
Identify and assess new technologies to enhance the organization’s security posture and infrastructure performance, therefore gaining a competitive advantage for the overall business.
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Develop strong documentation and commissioning practices that position you for senior engineering responsibilities.
Ready to do meaningful technical work and see real results? Working with us at CSP CONNECT SDN BHD means joining a delivery-focused team that designs, installs and hands over commercial ICT infrastructure across Malaysia. We move from design to site execution quicklyn and we value clear documentation, dependable testing and practical fixes that keep client systems running.
As an ICT Project Engineer you will be the builder who turns plans into working systems. You will own technical coordination on site, commission network and server components, and produce the runbooks and test evidence operations need to take over. Your role balances hands-on troubleshooting, vendor coordination and structured delivery so projects complete on time and meet performance and security expectations.
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You will accompany decision-making committees and play an active role in the preparation of management reports
After a short time, you will take on independent tasks in IT projects
By working at different locations, business areas, and Group units, you will have the opportunity to get to know the Group intensively and build up a Group-wide, international network
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Ensure asset lifecycle aligns with security and audit requirements.
Manage secure disposal of IT assets in line with company policy and regulatory requirements and proper data sanitization / destruction before disposal.
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Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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· Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
· Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability.
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