Provide counselling, education, and home program guidance to patients, caregivers, and families to support self-management and continuity of care.
Work collaboratively with the multidisciplinary rehabilitation team, including occupational therapists, speech therapists, doctors, nurses, and rehab aides to ensure coordinated service delivery.
Support administrative functions such as service operations, scheduling, coordination of rehabilitation activities, and maintaining statistical data for KPIs and performance indicators.
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Facilitate front desk operations by attending to walk-in patients, responding to enquiries, and providing clear information on procedures, preparation, and waiting times.
Support billing processes by verifying payments, collaborating with cashier, and ensuring all charges for imaging services are accurately captured.
Assist radiographers with coordinating patient movement, preparing patients for procedures, and monitoring safety within the waiting area.
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