Ensure consistent application of approved procedures, controls, and market requirements.
Review complex cases and recommend the appropriate path to resolution.
Support the end-to-end delivery of meeting and event administration, HCP/HCO account maintenance, agreement preparation, purchase order activities, payment and expense support, meeting reconciliation, and event closure within the assigned scope.
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Prior experience in procurement is required. Candidates with experience in the banking or financial services industry will be highly preferred.
Perform end-to-end Procurement cycle starting from Purchase Requisition, RFQ/RFP process, Purchase Order issuance, Order follow through on delivery to Payment and resolutions if needed
Seek, drive, negotiate savings at every opportunity, new and repeating purchases
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Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness.
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We are currently looking for a talented Delivery Platform Operations Manager to join our team and support MOMOYO, one of the business entities under our group's business operations.
This position will be primarily focused on managing MOMOYO’s food delivery platform operations, including GrabFood, ShopeeFood, Foodpanda, and other relevant platforms. You will be responsible for driving delivery sales and order growth, managing platform partnerships and promotions, monitoring business performance, and leading the delivery operations team to achieve overall business targets.
The ideal candidate should have strong hands-on experience in food delivery platforms, e-commerce or platform operations, with a proven ability to manage sales performance, optimise platform operations, and lead a team.
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Establish and maintain strong working relationship with Local Services, other teams within the SSC and Center of Excellence
Ensure that closing timelines meet the Group Corporate requirements
Ensure all work instructions, standard operating procedures are complied. Review and escalate local specific variances to Key Accountant/Team Lead for further assessment and discussion
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Champion Internal Controls: Maintain up-to-date process documentation that complies strictly with financial reporting controls, corporate policies, and local statutory requirements
Support Audit and Compliance: Participate in compliance audits, respond to audit queries, and serve as a reliable point of contact for internal and external auditors
Advance Process Innovation: Collaborate with stakeholders to proactively identify, recommend, and implement continuous improvement solutions, facilitating best-practice knowledge sharing across the team
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