Maintain and actively promote Sectoral/Regional knowledge for the specific sectors and region covered.
Key contact person for GRM-CC units / management team members to liaise about quality of work deliverables (e.g. appropriateness and accuracy of spreading, calculations, ratings and summary analysis) and to discuss / decide about work priorities.
Ensure high quality standards of work deliverables by actively liaising with other credit risk team heads to incorporate new developments, best practices and to improve process quality....
Contract management of SAP quantity contracts in close coordination with the sourcing manager as well as obtaining offer comparisons for normal orders
Independent execution of complex analyses to optimize the procurement process in the assigned categories/raw materials, including identification and development of measures as well as their implementation...
Contract management of SAP quantity contracts in close coordination with the sourcing manager as well as obtaining offer comparisons for normal orders
Independent execution of complex analyses to optimize the procurement process in the assigned categories/raw materials, including identification and development of measures as well as their implementation...
You ensure customers pay within agreed payment terms, contacting sales team and customer on collection activities if vital as per company’s debt collection procedure
You ensure all work documentation and work processes are updated and meet with Internal Control Financial Reporting (ICFR), group policies and guidelines, local statutory and legal requirements within agreed service timelines. You also engage and support the teams in the implementation of continuous improvement project
You possess Degree or Diploma in Finance & Accounting/Commerce or equivalent...
Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals....
Escalates issues and recommend resolution plans in a timely manner to the RSS Line Manager and Affiliate (where required)
Support the preparation of reports and training material on a periodic basis to address updates to the compliance monitoring process
As part of day-to-day operations work collaboratively with the team to identify opportunities to improve compliance documentations (e.g. review manuals, return reason coding etc)...
Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to...
Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation....
Acquire end-to-end understanding of T&E activities, system configuration and address any gap identified during the process.
Acquire end-to-end understanding of the local business requirements and operate financial controls and governance to a standard that ensure SOX, Financial Controls Framework and Audit requirements are met.
Highlight and work with the team lead to manage operation issues and escalations....
Collaborate Across Global Teams – Partner closely with cross-functional teams, including T&E Compliance and Concur Technical Support, to ensure efficient issue resolution and seamless service delivery
Support Business Excellence – Deliver end-user training, prepare operational reports, contribute to knowledge management, and actively participate in new initiatives to improve Travel & Expense services and operations
You hold a college or University degree in finance, informatics, business administration or economics subject is desirable...
Expand your network across teams and external partners, preparing you for future leadership in admin functions.
Job Summary
Ready to keep things running smoothly while using your Mandarin skills? We're a retail team focused on serving customers and suppliers with friendly, reliable service, and you'll find real impact working with us at HOCK LIAN HIN SDN BHD....