· Perform deployments, support, and maintenance for company products, such as network security products, software applications, and IT infrastructure products.
Operate as a trusted AI subject matter resource to field sales teams, embedding into account planning and strategy sessions and serving as the connective tissue between the centralized AI GTM organization and regional sales teams
Automate environment provisioning and workload onboarding through Azure DevOps and/or GitHub Actions, using reusable templates, approvals and security scanning.
Providing Advanced Technical Troubleshooting: Act as the regional escalation point for 2nd and 3rd level technical issues, ensuring long-term customer success and system stability following implementation.