Serve as a Scrum Master / Agile Delivery Leader for ServiceNow teams, facilitating ceremonies, supporting backlog management and coaching teams on Agile ways of working.
Define architecture components, reusable patterns, and technology choices appropriate to public sector constraints (security, data residency, compliance).
Lead and contribute to pre-sales and solution-shaping activities, including client discovery, RFP/RFI responses, architecture proposals, estimation, team composition, delivery models, and client presentations.
Lead and contribute to pre-sales and solution-shaping activities, including client discovery, RFP/RFI responses, architecture proposals, estimation, team composition, delivery models, and client presentations.