Enhance observability for recommendation systems in complex global environments, including multi-region, multi-data center, and multi-language scenarios; establish end-to-end tracing systems and optimize issue attribution mechanisms.
All positions will be based in Singapore, and the candidate need to be able to travel to our customers from time to time as part of the job. Mainly within APAC region.
Remote Customer Assistance (RCA) & Telemetry: Architect and scale real-time partner support capabilities, including multi-camera video streaming, real-time two-way audio communication between riders and support agents, and remote vehicle command APIs.
Build production features for products such as procurement automation, teacher-facing AI tools, learning assistants, and evaluation/monitoring platforms.
AI Tool Development: Assist in designing and developing AI-powered tools to support project management activities such as resource estimation, sprint planning, and schedule generation using Large Language Models (LLMs) such as Copilot, AWS Bedrock, or internal AI platforms.
Analyse user needs and develop software solutions for distributed system, applying principles and techniques of computer science, engineering, and mathematical analysis;