Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Monitoring user engagement and analysing feedback and providing recommendations on a regular basis will form part of your daily task.
In addition, you will be exposed to supervising social media campaigns and work alongside the creative team to brainstorm content ideas to meet objectives outlined by our clients.