Advance Transformation & CI: Identify recurring operational pain points and lead continuous improvement, automation, and standardization projects to increase efficiency and data quality
Coach & Support Team Capability: Provide daily coaching and technical guidance to financial analysts, reviewing work quality, facilitating cross-training, and fostering a collaborative team culture
Facilitate Audit & Governance: Coordinate internal and external audit requirements, ensuring timely submission of schedules, evidence, and clear responses to queries
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Lead design reviews and operational readiness for provisioning flow design, order orchestration, service activation, service modification, suspension, restoration, termination, and charging-triggered workflows.
Troubleshoot real-time provisioning and charging issues involving SOAP/REST APIs, middleware, Diameter/CAMEL interfaces, event flows, Kafka-based integrations, and microservices.
Support production incidents, failed provisioning cases, charging mismatches, balance or rating defects, revenue leakage investigations, reconciliation gaps, and high-severity operational escalations.
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Spreading / validation of spreading of the annual financial statements via internal Commerzbank tools; approving the spreading before using it in the rating process.
Qualitative and quantitative risk analysis of a counterparty within the rating process.
To support inter-related department in operation activities.
Responsible to ensure for the smooth and effective running of the account receivable operation proper issuing and recording of sales invoices into the accounting system and ensures all receipt from customers are recorded and bank in to company accordingly.
Responsible to ensure for the smooth and effective running of the account payable operation with proper recording as per their agreed term.
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Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager
Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager