Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
Ability to inform team members and identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates.
Excellent programming abilities with a strong command of data structures and fundamental algorithms. For traditional coding roles, proficiency in C/C++ is required; for intelligent coding roles, proficiency in Python is required. Candidates are required to use these languages to implement complex algorithms and build iterative models. Candidates should also have a strong engineering mindset with the ability to balance performance and cost;
Ensure infrastructure meets security, compliance, and data residency requirements relevant to Singapore Government systems, including access controls, encryption, and audit logging.
Ensure infrastructure meets security, compliance, and data residency requirements relevant to Singapore Government systems, including access controls, encryption, and audit logging.