Consult with customer about equipment, life cycles, maintenance, and replacement budgets and other solutions that will lower their owning and operating costs and support customer success and schedule maintenance, ensuring service technicians and field service know which equipment needs to be seen specifically.
Conduct equipment inspections, Custom Track Services (CTS), Technical Analysis 1 (TA1), and record the status of aspects of the machines using Cat Inspect.
Promote Cat Product Support Parts & Service offering to the customers
...