300+ Shopee Jobs in Federal Territory - June 2026 - High Salaries
Showing 347 jobs results for
"shopee"
in Federal Territory
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Undisclosed
KL City
- Involves in continuous improvement projects focused on enhancing receiving accuracy, reducing discrepancies, and ensuring strict compliance with safety protocols and regulatory requirements.
- Inventory Management & Control
- Lead and participate in inventory accuracy projects - includes planning and executing cycle count programs, managing annual physical inventories, and spearheading root cause analysis and corrective action plans for inventory discrepancies. ...
Posted
12 hours ago
Undisclosed
KL City
- Assist CS agents on their quest to resolve shopee’s customers’ issues and inconvenience by responding to their inquiries readily.
- Actively engage in a variety of Ad-hoc tasks by initiating test runs for a new course of action, working on executive escalations and more.
- Study issues faced by customers’ in real time via a portal and take actions accordingly if necessary. ...
Posted
9 hours ago
Undisclosed
KL City
- Pricing and Promotion Strategy - To develop pricing strategies and promotional campaigns to drive sales and profitability.
- Supplier and Product Performance Analysis - Track and analyze supplier and product performance, including sales, customer ratings, returns, and other relevant metrics.
- Bachelor's degree in business, supply chain management, procurement, or a related field. ...
Posted
9 hours ago
Undisclosed
KL City
- Ensure the completeness and accuracy of the information and reports for assigned tasks.
- Assist with research, filing, data entry, and recording and maintaining accurate and complete financial records
- Assist in evidence gathering for external and internal audits ...
Posted
3 days ago
Undisclosed
KL City
- Monitored chat quality and conducted regular coaching sessions and team huddles to maintain high service standards.
- Conducted interviews, managed onboarding, and delivered training programs for new joiners.
- Monitored low CSAT (Customer Satisfaction) scores and provided targeted coaching to agents during Days of Duty (DoD). ...
Posted
3 days ago
Undisclosed
KL City
- Manage data center assets and inventories
- Maintaining detailed documentation of all server and storage configurations and changes made to them for auditing and tracking purposes
- Work with data center partners to understand and ensure facilities like cooling, fire suppression, UPS system, etc are working properly and in accordance with our requirements ...
Posted
3 days ago
Undisclosed
KL City
- Collaborate with developers and engineers to ensure chabot’s functionality meets user expectations.
- Stay up-to-date with the latest AI and chatbot technologies and trends, and apply them to enhance the chatbot's capabilities.
- Candidates with 1-2 years’ experience in project management roles, where experience in e-commerce customer operations or Chatbot training is a plus ...
Posted
3 days ago
Undisclosed
KL City
- Collaborate with the Driver operations team to align driver resources with budget and supply planning.
- Support and lead analytics projects focused on increasing supply and optimizing budget
- Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within the driver team. ...
Posted
3 days ago
Undisclosed
KL City
- Identify cases that require escalation, including disputes / chargebacks/ account restrictions / fraud-related cases/ KYC / verification issues beyond L1 scope/complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
3 days ago
Undisclosed
KL City
- Own version control and structured change management across all R&R documentation.
- Collaborate with Product and Data teams to integrate AI-powered knowledge tools (e.g., chatbots, agent-assist tools, automated decision engines).
- Translate policies into structured logic suitable for AI training datasets and rule-based automation. ...
Posted
3 days ago
Undisclosed
KL City
- Identify discrepancies and liaise with vendors or internal teams for resolution
- Monitor payment schedules and due dates to prevent late payment penalties
- Execute payments in accordance with agreed terms and company policies ...
Posted
3 days ago
Undisclosed
KL City
- Design and implement initiatives to engage and attract both active and passive candidates
- Manage and maintain the recruiting pipeline including determining resources status and needs, coordinating recruiting events and sourcing activities, assessing and managing referral processes with internal stakeholders
- Collaborate with team members in various initiatives in the enhancement of employer branding in various areas and departments ...
Posted
3 days ago
Undisclosed
KL City
- Implement new partnerships and optimize performance to achieve and grow target results.
- To discuss potential co-branded products and campaigns with partners and internal teams.
- Track and analyse partner performance against goals, highlight growth opportunities, and facilitate solutions to optimize partnership-driven campaigns. ...
Posted
3 days ago
Undisclosed
KL City
- Other ad hoc tasks as needed
- Bachelor's Degree in a related field
- Strong attention to detail and communication skills ...
Posted
3 days ago
Undisclosed
KL City
- Ensure cases are resolved at L1 where applicable, and escalated to L2/L3 accurately and in a timely manner
- Conduct daily briefings, coaching sessions, and performance reviews
- Ensure adequate staffing coverage for each shift ...
Posted
3 days ago
Undisclosed
KL City
- Support risk control self-assessments of various functions, and track progress to ensure completion of actions in a timely manner.
- Support operational risk assessments, business impact analysis, and business continuity planning and simulation exercises.
- Assist in the emerging risk research and analysis. ...
Posted
3 days ago
Undisclosed
KL City
- Deeply understand operational workflows, pain points, and fulfillment challenges to identify product gaps and opportunities that drive growth, efficiency, and experience improvement.
- Scope, prioritize, and execute initiatives based on quantifiable business impact, balancing long-term innovation with near-term delivery.
- Continuously explore cross-functional synergies across product lines, including supply chain, fulfillment, and operational systems — to unlock process efficiency and business scalability. ...
Posted
4 days ago
Undisclosed
KL City
- Partner with Compliance, Risk, Anti-Fraud, and Operations teams on fraud controls, dispute and chargeback handling, balancing risk and user experience
- Manage card processor and scheme integrations (API design, testing coordination, post-launch monitoring)
- Own UAT end-to-end: test planning, execution, defect tracking, and go-live readiness ...
Posted
4 days ago
Undisclosed
KL City
- Market Intelligence & Opportunity Identification: Conduct deep-dive competitive research to uncover whitespace opportunities for new customer growth. Stay ahead of platform trends, cultural moments, and emerging channels to keep our acquisition strategy cutting-edge.
- Bachelor’s degree required, Marketing / Consumer Brand Acquisition / Marketing User Growth / Growth Product Manager / Business Operations
- Exceptional problem-solving skills with the ability to navigate ambiguity and drive results in a fast-paced, cross-functional setting. ...
Posted
4 days ago
Undisclosed
KL City
- Review and setup new logistics channels and manage logistics product portfolio for markets
- Manage supplier relationships to develop strategic partnerships
- Design different kinds of logistics cost performance dashboards to analyze factors of impact, identify areas of improvement and drive optimizations ...
Posted
4 days ago
Undisclosed
KL City
- Stakeholder Engagement: Serve as the pivotal liaison for all project-related communications, adeptly managing relationships with both internal and external stakeholders.
- Bachelor's degree from a top-tier university is required.
- Management consulting and/or project management in eCommerce is preferred ...
Posted
4 days ago
Undisclosed
KL City
- Review system-generated triggers for potentially fraudulent activity on members' accounts as well as credit and debit cards.
- Perform detailed research and investigation on alerts that are generated for potential fraud schemes.
- Work closely with a variety of cross-functional teams to analyze suspicious activity and provide mitigation recommendations. ...
Posted
4 days ago
Undisclosed
KL City
- Collaborate cross-functionally with teams such as Business Development, Operations, and Marketing to ensure seamless alignment and timely delivery of campaign milestones.
- Conduct real-time performance monitoring and data analysis, identifying performance gaps and proposing innovative strategies to continuously improve campaign effectiveness and ROI.
- Possesses strong problem-solving and analytical skills, leveraging consumer insights and data-driven analysis to develop consumer-centric strategies that drive engagement and expand Shopee’s market share. ...
Posted
4 days ago
Undisclosed
KL City
- Proactively identify operational risks, bottlenecks, and inefficiencies by analyzing trends, patterns, and system behaviors, and provide forward-looking recommendations.
- Write, optimize, and maintain complex SQL queries to support recurring and ad-hoc data analysis needs across large datasets.
- Automate reporting pipelines and dashboards to improve data accessibility, reduce manual effort, and enable faster decision-making. ...
Posted
5 days ago
Undisclosed
KL City
- Investigate suspicious activities: Conduct thorough investigations of suspicious transactions and customer behavior, gathering relevant information and conducting research to assess potential risks, liaising with other teams such as fraud prevention and compliance as needed. Prepare and submit Suspicious Transaction Reports (STR) to the relevant stakeholders /authorities.
- Ticket escalation: Handle end-to-end appeal process involving Shopeepay wallet accounts and Singapore Police Force (SPF) escalations. Including verifying identities, assessing risk profiles / wallet information, and conducting customer due diligence (CDD) for higher-risk customers.
- 1-3 years’ experience in Compliance Money Laundering/Terrorist Financing screening or relevant Banking / Finance industry. ...
Posted
5 days ago
Undisclosed
KL City
- Ensure the division is staffed with skilled manpower
- Maintain efficiency and productivity throughout the entire inbound process.
- Ensure all deliveries are received, checked, processed and endorsed to the next process within agreed timelines ...
Posted
5 days ago
Undisclosed
KL City
- Collaborate with relevant teams from business to forecast staffing needs and optimize workforce allocation.
- Establish and maintain strong stakeholder and vendor relationships, proactively resolving issues and negotiating terms to maximize service efficiency and cost optimization.
- Drive continuous improvement initiatives focused on cost efficiency, workforce productivity, and operational excellence. ...
Posted
6 days ago
Undisclosed
KL City
- Ensure the division is staffed with skilled manpower.
- Maintain efficiency and productivity throughout the entire inbound process.
- Ensure all deliveries are received, checked, processed and endorsed to the next process within agreed timelines ...
Posted
6 days ago
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