Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes.
Integrate autonomy modules with the drone’s flight controller and mission-planning stack, working closely with flight software so perception outputs translate into safe, reliable in-flight decisions.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Support collaborations with industry and healthcare partners to understand workflow pain points, user needs, business requirements and implementation constraints, and contribute to practical solution development.