Assist and guide juniors of ServiceNow Support Operators.
Create and maintain technical documentation.
Be responsible for Operational stability, i.e. make sure that processes are adhered to and daily checks are carried out, including scheduled jobs monitoring and – if applicable – restarting and troubleshooting.
...
Assist and guide juniors of ServiceNow Support Operators.
Create and maintain technical documentation.
Be responsible for Operational stability, i.e. make sure that processes are adhered to and daily checks are carried out, including scheduled jobs monitoring and – if applicable – restarting and troubleshooting.
...