Maintain the highest standards of service quality in every interaction. Through professional communication and a patient, solution-oriented approach, you will build trust, strengthen user loyalty, and uphold our commitment to excellence in customer support.
Assist customers in understanding their insurance coverage, benefits, and policy details across various insurance lines (health, life, auto, property, etc.).
Commercial Negotiations & Partnerships: Lead high-stakes commercial negotiations with key strategic clients to secure long-term business opportunities. Partner closely with regional dealers and distributor networks to drive revenue growth, market share expansion, and profitability.
Business Development & Operations: Identify business development opportunities and maintain pipeline accuracy using Salesforce. Scope requirements and compile robust technical/commercial proposals and tenders for timely submission. Collaborate cross-functionally to streamline and oversee the execution of service operations across the SSEA region.