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300+ Service Manager Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 390 jobs results for
"service manager"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- • Define, track, and improve merchant experience metrics, using behavioral data, merchant feedback, and research to drive continuous improvement.
- • Translate business requirements into clear product specifications and user stories, ensuring engineering teams deliver quality outcomes on time.
- • Collaborate across product, design, engineering, operations, and business teams to serve Antom's diverse merchant base with unified product capabilities. ...
Posted
14 days ago
Undisclosed
KL City
- Build and maintain strong relationships with customers, acting as a key discussion partner and influencing decision-makers at tactical and strategic levels.
- Take ownership of the accuracy and validation of service pricing, ensuring solutions are cost-effective and meet margin targets.
- Act as a business advisor, helping customers understand the value of services and persuading them to award follow-up contracts. ...
Posted
a month ago
Undisclosed
KL City
- Own project planning, budgets, risk, and stakeholder reporting
- Lead and mentor project teams
- Facilitate workshops with stakeholders to define project scope and approach ...
Posted
13 days ago
Undisclosed
KL City
- Manage service catalogues, service-level requirements and service-quality plans.
- Support contract and tender evaluation, commercial negotiation and contracting recommendations.
- Plan budgets, enforce ICT policies and compliance requirements, and lead team capability development. ...
Posted
23 days ago
HFG Insurance Recruitment
Undisclosed
KL City
- Lead initiatives to improve ITSM process maturity, efficiency, service quality and measurable business outcomes.
- Drive adoption and continuous improvement of ITSM processes and ServiceNow capabilities across the organisation.
- Lead the implementation, optimisation and standardisation of ServiceNow ITSM across regional markets. ...
Posted
a month ago
Undisclosed
KL City
- Develop and maintain C-suite and senior stakeholder relationships within target MNCs and large corporates
- Understand client business challenges and position tailored managed service solutions
- Act as a trusted advisor on outsourcing strategies, operating model transformation, and cost optimisation ...
Posted
a month ago
Undisclosed
KL City
- Advanced Analytics: Develop models for complex business scenarios and design interactive dashboards to communicate actionable insights to stakeholders.
- Predictive Analytics: Move beyond descriptive reporting by leveraging AI/ML knowledge to forecast trends or customer churn.
- Stakeholder Management: Partner with business units to understand market and customer needs, delivering tailored data solutions. ...
Posted
14 days ago
Senior Engagement Manager, ASEAN Professional Services Senior Engagement Manager, ASEAN Professional Services
Amazon Web Services (AWS)
Undisclosed
KL City
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards ...
Posted
15 days ago
Undisclosed
KL City
- Work with Partners/ Directors on business development opportunities.
- Manage multiple projects and assignments and ensure that services provided are within the agreed service level.
- Provide guidance and support to team members which aim to develop and motivate the engagement team. ...
Posted
16 hours ago
Undisclosed
KL City
- Oversee the maintenance of information posted on HLB’s intranet e-knowledge portal to improve communication and flow of information to sales channels.
- Ensure internal and regulatory compliance in sales management for all internal and external dealings
- To ensure that Portfolio sales collaterals/documentations are updated and communicated and in compliance to internal and regulatory requirements. ...
Posted
20 hours ago
Undisclosed
KL City
- Work in our specialist forensic technology data analytics lab and on site to help clients leverage knowledge from their data for measurement of fraud risks and losses, prevention, continuous
- monitoring, detection and investigation of occupational fraud, waste and abuse, financial crime and other form non-compliant activities.
- Work with clients, fraud examiners, internal and external auditors, lawyers and regulatory authorities in sometimes sensitive and adversarial situations. ...
Posted
15 days ago
Undisclosed
KL City
- Monitor ticket queues, backlog, service performance, and workload distribution to ensure effective service delivery.
- Ensure appropriate regional coverage through effective resource planning, shift management, and absence management.
- Oversee end-user support services including incident management, request fulfilment, endpoint support, and workplace technologies. ...
Posted
9 days ago
Undisclosed
KL City
- Engage with clients to understand their vision and curate personalised, memorable event experiences.
- Collaborate closely with banquet operations and internal teams to ensure seamless planning and flawless execution.
- Mentor and support team members, fostering high performance and a shared passion for exceptional celebrations. ...
Posted
5 days ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
21 days ago
Undisclosed
KL City
- Drive compliance, standardization and efficiency of processes within region, aligned to global processes, technology and governance for RBC employees the APAC region.
- Ensure effective operational controls are in place, properly operated and reported; that defects and failures are highlighted and reported; that remediation plans are developed and actioned
- Takes a proactive approach to operational risk by identifying, reporting and mitigating highlighted areas ...
Posted
21 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Minimum of 5 years’ experience working directly with Corporate Security functions.
- Minimum of 5 years’ experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Excellent organization, analytical, and communication skills. ...
Posted
21 days ago
Undisclosed
KL City
- Reporting - Prepare and review tax provision calculations for financial statements and ensure proper accounting for all tax-related items.
- Regulatory Monitoring - Keep abreast of changes in tax laws and regulations and assess the impact on the company’s tax position.
- Collaboration - Work closely with internal stakeholders, including finance, legal, and business units, to ensure alignment on tax-related matters. ...
Posted
25 days ago
Undisclosed
KL City
- Analyse complex issues or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations. ...
Posted
10 days ago
Undisclosed
KL City
- Work From Home arrangement
- Day shift schedule
- Fixed weekends off ...
Posted
11 days ago
Undisclosed
KL City
- Valid Annual Practicing Certificate.
- Post Basic certificate in related area.
- Minimum 8 years of experience as a Registered Nurse in the relevant specialty. ...
Posted
a month ago
Undisclosed
KL City
- NYR - Govern, Facilitate, Coordinate, Oversee the NYR process across APJC across account transfer, goal-sheet target distribution, SHARE hierarchy, goaling & compensation (incl. KSO, SPIFFs) etc
- Complete ownership of all Compensation/SPIFF/Incentives/Sales recognition programs
- Change management - any operational implications because of GTM changes, NYR updates etc ...
Posted
23 days ago
GCI Science & Technology (M) Sdn Bhd
MYR4,000 - MYR5,000 Per Month
KL City
- Coordinate resource allocation and scheduling to support operational requirements.
- Ensure preventive maintenance (PM) activities are executed according to schedule.
- Conduct daily, weekly, and monthly operational review meetings. ...
Posted
24 days ago
Undisclosed
KL City
- Research and consultation on various tax matters. Assist in the preparation of comprehensive tax advisory reports and related client deliverables.
- Address and resolve employer and expatriate concerns by offering timely guidance on tax compliance and advisory topics. Exhibit strong communication skills, with the ability to influence and persuade clients and stakeholders effectively.
- Serve as a key liaison with employers and individual expatriates to address compliance tax reporting and advisory matters through in-person meetings, phone calls, and emails. ...
Posted
16 hours ago
Undisclosed
KL City
- Use workforce information, operational trends, service data and associate insights to identify risks, support decision-making and recommend appropriate interventions.
- Work closely with key stakeholders to ensure in-market execution is coordinated, consistent and timely.
- Escalate material associate, compliance or operational risks promptly and maintain clear documentation and follow-through. ...
Posted
3 days ago
Undisclosed
KL City
- Use workforce information, operational trends, service data and associate insights to identify risks, support decision-making and recommend appropriate interventions.
- Work closely with key stakeholders to ensure in-market execution is coordinated, consistent and timely.
- Escalate material associate, compliance or operational risks promptly and maintain clear documentation and follow-through. ...
Posted
3 days ago
Undisclosed
KL City
- Responsible to plan, lead and execute audits in accordance to the approved annual audit plan within the timelines and resources allocated. This includes manage and supervise the audit team, reviewing the team members’ working papers by evaluating the adequacy and appropriateness of the audit scope / procedural steps / audit evidences obtained and provide value added inputs to further enhance the effectiveness of the audit findings presented and corrective actions recommended.
- Responsible to manage audit projects and provide guidance/coaching to the junior team members.
- Responsible to monitor and follow up closely with the audit progress and engage Head of Audit (HOA) for status updates in timely manner. ...
Posted
15 days ago
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