Build strong partnership with other functions such as Sales, Supply Chain & Global Factories to meet Customer's expectations, as well as work with Finance on Accounts Receivables (AR), Accounts Payables (AP) issues and follow up where needed.
Partner with your supervisor to establish team goals, develop action plans, track performance, and identify opportunities for continuous improvement. Oversee daily Quote-to-Cash activities, including orders, returns, replacements, debits, and credits.
Support employee growth through coaching, development planning, training opportunities, and performance reviews. Recognize strong contributions and build a sustainable talent pipeline through succession planning.
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Results should be effectively communicated with unit key users to maintain RBO reputation highly and should be aligned with team motivation
Lead and drive the strategic initiatives which contributes on productivity improvement for Asia Pacific SAP Unit (eg; automation, harmonization) based on strong knowledge on Order Management process
Create and manage a professional monitoring tools and KPIs to measure resource optimization and quality improvement from the initiatives.
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Strategic Input: Partner directly with management to refine service delivery, design clinical protocols, and scale centre operations.
Education & Credentials: Bachelor's Degree in Occupational Therapy, Speech-Language Pathology, or Physiotherapy from a recognised institution.
Professional Registration: Active registration with the Malaysian Allied Health Professions Council (MAHPC), holding a valid Annual Practising Certificate (APC).
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As Retail Supervisor, you will be the key person responsible for supporting the day-to-day operations of our first GABRIEL store in Malaysia.
This is a hands-on retail role. You will work alongside the retail team on the sales floor while taking additional responsibility for store operations, staff coordination, inventory, customer experience and daily store standards.
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