300+ Service Executive Jobs in Kuala Lumpur - October 2026 - High Salaries

Showing 322 jobs results for "service executive" in Kuala Lumpur
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KL City

  • Provide accurate information based on approved procedures, resolve general customer enquiries within the assigned scope, and escalate complex cases to the appropriate team.
  • Follow up with customers by phone or email to encourage completion of service surveys and gather relevant feedback.
  • Maintain clear and accurate records of calls, audit results, survey responses, and follow-up actions. ...
Posted
11 days ago

KL City

  • 5 working days per week
  • Monday–Saturday operation
  • 2 rotational off days ...
Posted
13 days ago

KL City

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team service targets and interaction handling quotas ...
Posted
23 days ago

KL City

  • Collaborate with team members to continuously improve customer satisfaction.
  • Fluency in Mandarin/Cantonese (spoken & written).
  • Strong communication, problem-solving, and interpersonal skills. ...
Posted
24 days ago

Malaysia

  • To achieve first call resolution where possible and follow up with customers on unresolved issues.
  • To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
  • To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...
Posted
24 days ago

KL City

  • Excellent spoken and written communication skills in English; proficiency in Bahasa Malaysia or other languages is an advantage.
  • Ability to work on-site in Kuala Lumpur, manage multiple tasks, and maintain accuracy in a fast-paced environment.
  • Experience in customer-facing roles within retail, F&B, FMCG, or related sectors is preferred. ...
Posted
a month ago

KL City

  • Conduct on-site inspection, troubleshooting and basic repair/maintenance when machines break down at outlets.
  • Follow up with suppliers and relevant departments to ensure machine issues are resolved promptly.
  • Maintain proper records of machine breakdowns, repairs and maintenance. ...
Posted
22 days ago

KL City

  • Escalate complex cases to the appropriate team or supervisor when necessary.
  • Support merchant onboarding by assisting with account setup and ensuring a smooth registration process.
  • Handle merchant enquiries and provide day-to-day operational support to maintain strong merchant relationships. ...
Posted
19 days ago

KOPETRO Trading & Services Sdn. Bhd, KOPETRO - Wilayah Pantai Timur, (Kerteh, Terengganu - Gebeng, Pahang)

KL City

  • Develop and ensure clear and well-defined scope of work (SOW) for outsourced maintenance activities.
  • Support the development and implementation of the maintenance outsourcing strategy in alignment with the Annual Maintenance Plan and Budget.
  • Coordinate the engagement and mobilisation of contractors, vendors, and OEMs for maintenance activities. ...
Posted
24 days ago

KL City

  • Coordinate dining across 13 outlets, plus spa, transport and entertainment bookings
  • Dispatch service requests and in-room dining orders to the right team, fast
  • Resolve enquiries on first contact using sound judgement and empowerment tools ...
Posted
17 days ago

KL City

  • Support sponsor sync-up calls and meeting minutes
  • Assist in building Event Reports using various data points
  • Compile sponsor execution data, media value, and social metrics ...
Posted
25 days ago

KL City

  • Ensure timely and accurate order processing
  • Coordinate with warehouse/logistics to track shipments and resolve delivery issues
  • Resolve issues related to orders, payments, back-office system, and accounts ...
Posted
23 days ago

KL City

  • Carrying out Area Management Meetings to keep franchisees updated with the latest updates from HQ such as promotions and advertising activities so that the franchisees are aligned with the companys
  • Monthly review of the center’s performances based on the total number of students, student retention rate, student dropout rate, etc. in order to ensure that the quality of each individual centers are being maintained.
  • Direct report to FC Manager. ...
Posted
24 days ago

KL City

  • Respond to customer enquiries, feedback, and complaints, ensuring issues are followed up and resolved within the expected timeframe.
  • Provide customers with clear and complete information using the appropriate systems and resources.
  • Identify suitable opportunities and generate sales leads through customer interactions. ...
Posted
24 days ago

KL City

  • To achieve first call resolution where possible and follow up with customers on unresolved issues.
  • To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
  • To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...
Posted
24 days ago

KL City

  • Convert enquiries into confirmed sales and achieve monthly sales targets.
  • Follow up on quotations, potential customers and pending enquiries to maximise sales conversion.
  • Process customer orders and coordinate with the warehouse/operations team regarding stock availability, packing and delivery. ...
Posted
24 days ago

KL City

  • Engage with customers by responding to order and service-related enquiries, providing information on order status and potential service issues.
  • Prepare order and service reports by collecting and analysing customer information.
  • Resolve order or service issues by clarifying customer complaints, identifying the root cause, explaining possible solutions, or escalating the matter to the appropriate department or personnel. Follow up to ensure timely resolution. ...
Posted
a month ago

KL City

  • Resolve customer issues effectively while maintaining high customer satisfaction levels.
  • Support order processing and coordinate closely with internal teams on order-related matters.
  • Ensure customer inquiries are followed up and resolved within the required response time. ...
Posted
a month ago
  • Update case details accurately in the system
  • Deliver fast, friendly, and professional support
  • Minimum SPM / Diploma in any field ...
Posted
23 days ago

KL City

  • 12 days Annual Leave + 14 days Medical Leave
  • Able to speak Mandarin
  • Higher proficiency in speaking, reading & writing Mandarin is an advantage ...
Posted
24 days ago

KL City

  • Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
  • Responsible for handling and supporting first line resolution of enquires and complaints.
  • Responsible as relief in absent of Service & Operations Manager (SOM) ...
Posted
13 days ago

KL City

  • Assist in the creation of both internal and external marketing communication materials.
  • Plan and develop marketing campaigns to increase in-store traffic.
  • Brainstorm and execute marketing campaigns to increase brand awareness and drive conversions through ATL and BTL marketing strategies. ...
Posted
7 days ago

KL City

  • Possess initiative, able to work independently and as a team
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
  • Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation. ...
Posted
10 days ago

KL City

  • Support Bursa Malaysia announcements and disclosures through Bursa LINK.
  • Assist in the preparation and production of MISC Berhad's Annual Report.
  • Support corporate exercises including incorporation, liquidation, striking-off, and restructuring activities across Group entities. ...
Posted
5 days ago

KL City

  • Attend to customer complaints and escalate complex matters to the relevant team.
  • Maintain professional, friendly and responsive communication with customers.
  • Make outbound calls to assigned leads and prospects. ...
Posted
17 days ago

KL City

  • Entitled to commissions and incentives
  • Identify, develop, and secure new business opportunities
  • Generate leads through cold calling, networking, referrals, digital platforms, and industry events ...
Posted
9 days ago

KL City

  • Highlight & escalate to team leader any abnormal issues/ incidents that may im-pact to service levels.
  • Escalate/ discuss with team leader any cases not able to resolve/ face any challenges with customers or stakeholders.
  • To adhere and deliver the service KPIs as per the monthly scorecard performance management and strict compliance of SOPs, company and regulatory guidelines/ policies & standard requirements. ...
Posted
9 days ago

KL City

  • Handle customer enquiries and provide timely updates on orders, deliveries and related requirements.
  • Register and coordinate customer complaints, working with relevant internal teams to follow through on investigation, resolution and closure.
  • Coordinate with relevant stakeholders on export bookings and shipment arrangements. ...
Posted
18 days ago

KL City

  • Monitor the overall cleanliness and service quality at client sites and ensure all cleaning standards and service requirements are consistently met.
  • Act as the key point of contact between the Company, client representatives, Cleaning Supervisors and site manpower.
  • Maintain good working relationships with clients and respond promptly to client requests, feedback, complaints and operational requirements. ...
Posted
11 days ago

KL City

  • Liaise with and instruct external counsel on debt recovery and litigation matters.
  • Draft clear and accurate internal and external legal correspondence.
  • Communicate and negotiate with internal and external stakeholders on legal issues and contractual terms. ...
Posted
11 days ago