Perform preventive maintenance , troubleshooting and fault diagnosis on semiconductor manufacturing equipment according to customer schedules and SOPs.
Work with Industry Professionals: Engage directly with engineers, researchers and manufacturers and support them in applying 3D printing technologies effectively.
Building trusted customer relationships by delivering professional onsite support, providing technical guidance, coordinating with customers and project stakeholders, and communicating service findings and corrective actions effectively.
Perform OEM coordination for in-warranty and out-of-warranty device failures, providing initial diagnosis and managing the repair or replacement process.