The engineer will support Active Directory Domain Services (AD DS), Group Policy Management, DNS, DHCP, Microsoft Entra ID (Azure AD), Microsoft 365 integration, VMware infrastructure, and Windows Server environments while ensuring compliance with operational standards, security policies, audit requirements, and service level commitments.
Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Clearly document problem details, troubleshooting actions, and findings, and prepare comprehensive escalation materials for issues requiring further investigation.
Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Matlamatnya adalah untuk mengekalkan peralatan dapur berada dalam keadaan baik. Jawatan ini juga mencipta nilai untuk operasi dengan melakukan penyelenggaraan pencegahan dan pembetulan yang membawa kepada peningkatan masa operasi dan kebolehpercayaan sekali gus membantu restoran memenuhi matlamat pengeluaran dan kualiti mereka.TUGAS DAN TANGGUNGJAWAB::