Appointment booking with customers and order planning by scheduling technicians for maintenance, repairs and so on according to priorities and knowledge level
Appointment booking with customers and order planning by scheduling technicians for maintenance, repairs and so on according to priorities and knowledge level
Prioritise and coordinate service jobs in close collaboration with Team Managers to ensure work is executed according to business and customer requirements.
Manage end-to-end customer order processing and fulfillment, including order receipt, validation, processing, shipment scheduling, delivery coordination, and monitoring outstanding purchase orders to ensure timely and accurate order execution.
Oversee reception and front-of-house operations, ensuring professional visitor management, meeting arrangements, and quality service for customers, business partners, and VIP guests.
Candidates should possess good communication skills in English (and additional regional languages are an advantage), along with clear written and verbal reporting abilities.