SMART LISER SDN BHD (Mypetani) Hiring! Full Time Customer Service - Operations Support Professional in Selangor, Earn up to MYR 2,300 - Ricebowl

CUSTOMER & OPERATIONS SUPPORT PROFESSIONAL

In Front of LRT3 Station KERJAYA

Annual Bonus during Raya / CNY

Job Description

• Handle customer inquiries via live chat, inbound/outbound calls, and email & respond to them in a professional and timely manner.
• Handle Customer Order professionally online and offline & addressing any customer concerns promptly
• Counting stocks to be sent out and received from suppliers
• Prepare Email Blast / Social Media Content & Assist on Social Media photo captions
• During peak periods, assist to work closely with gifts wrapping, arrangement, QC, packaging, and handover.
• Manning exhibition booths, catering & business events, and other activities when needed
• Any other tasks as assigned

Requirements

• Experienced or Fresh Graduates encouraged to apply.
• Able to work in a fast-paced environment; independent, customer-focused, results-oriented, and disciplined.
• Strong multitasking, prioritisation, and time management skills.
• Good creative thinking and problem-solving abilities.

Pay: From RM2,300.00 per month

Benefits:

• Cell phone reimbursement
• Opportunities for promotion
• Professional development

Application Question(s):

• Which of the following Microsoft Office products are you experienced with?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?
• Do you have any notice period to serve currently?
• Do you have any physical or mental impairment / disabilities that may affect your ability to work to disclose?
• Do you have expriences in handling calls, live chats, and email?
• Are you married & have any children? If yes, how many children and do you mind to share what childcare arrangements do you have?
• What were your SPM exam results? What was your SPM grade for Mathematics?

Work Location: In person