Evaluate and organise product backlogs, service requests, and enhancement initiatives according to business impact, urgency, and technical feasibility.
Perform data analysis to inform roadmap prioritization; help mature product analytics frameworks and processes; dig into data yourself to root-cause problems rather than relying on secondhand summaries.
Responsible for building and monitoring the product data system. Continuously optimize product experience and core metrics such as conversion, retention, and user visits through data analysis, user feedback, and business reviews.
Cross-Functional Execution: Write comprehensive PRDs (Product Requirement Documents) and design system wireframes. Lead agile engineering, QA, and UI/UX teams to deliver flawless updates under tight sprint cycles.
Drive user advocacy by designing exceptional user experiences across the entire examination lifecycle and executing robust go-to-market strategies for exam administrators, question authors, markers, and educational institutions.