Employee Relations & Conflict Resolution – Act as a bridge between management and employees, address workplace concerns, and support effective communication and conflict resolution.
Conduct persuasive sales presentations and product demonstrations to prospective clients, effectively communicating the value proposition of Ajobthing's HR management and consulting services.
HR Policies & Compliance: Develop, implement, and improve HR policies, employee handbooks, SOPs, and procedures in compliance with Malaysian labour laws.
Proposal & Bid Management: Collaborate with internal ISO technical consultants to draft comprehensive scope-of-work documents, technical proposals, and commercial quotations.
Support the delivery and continuous improvement of AI-driven features, including the AI chatbot, AI itinerary planning, and personalisation tools. Own day-to-day training and quality checks on AI tools, and work with platform vendors to resolve issues.