Perform advanced troubleshooting, root cause analysis, system backups, firmware updates, log reviews, and preventative maintenance activities.
Manage and prioritize service requests and break-fix incidents through Zendesk, ensuring timely resolution, documentation, and operational visibility.
Configure access control systems, manage load sheets, perform Genetec programming, and maintain system configurations supporting operational and project requirements.
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In this role, you will have the opportunity to act as the technical lead for all Network & Cybersecurity engineering activities in assignments. Each day, you will ensure that the design, implementation, and securing of the 800xA-based ICSS and PMS network architecture are executed in an efficient and cost-effective manner- from FEED through FAT, installation, and commissioning.
You will also showcase your expertise by working within a multidisciplinary team of automation, safety, telecom, and PMS engineers, playing a critical role in defining and delivering network and cybersecurity solutions in compliance with OT cybersecurity standards across the full operational lifecycle of ICSS and PMS.
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Own the multi-factor authentication orchestration layer — verification strategy, step-up logic, and user-level customization — balancing security strength against completion rate with measurable outcomes
Collaborate closely with the AI algorithm team to integrate facial recognition, liveness detection, and other AI model capabilities into the product frontend and backend, building high-concurrency, low-latency online inference services
Maintain and evolve the shared security component and logic libraries consumed by multiple product applications, and the authentication SDKs published to teams across the company; take responsibility for bundle size, initialization behavior, and backward compatibility
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