Liaise with Corporate IT teams and external vendors to coordinate technical support, troubleshooting, and infrastructure, network, and security solutions.
Own and govern the policy exception and risk acceptance process, including escalation thresholds, decision authorities, and documentation of residual risk.
Perform security assessments to identify potential protection gaps for issues such as loss of integrity or theft of data and credentials, malware spread within guest VMs/tenants and at infrastructure-level, should a network be compromised by malware (e.g. ransomware)
Coordinate internal and external security reviews, inspections and assessments, ensuring timely closure of observations, findings, and corrective actions.
Produce intelligence products to enhance the situational awareness and operational readiness, such as flash reports, daily reports, situational reports, verbal briefs, event and travel security assessments. Longer-term products may include working with Intelligence teams on assessments to facilitate the decision-making of cross functional teams.
Conduct technical evaluations of customer returned devices at system and device levels utilizing tools such as ATE, XRAY, CSAM, IV curve, system level test, and bench leading to a clear path of root cause.
