To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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Production supervisors coordinate, plan and direct manufacturing and production processes. They are responsible for reviewing production schedules or orders as well as dealing with staff in these production areas.
To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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• Drive continuous improvement initiatives across warehouse and logistics operations to enhance productivity, cost efficiency, accuracy, and delivery lead times, ensuring optimal order fulfilment and service levels.
• Oversee capacity planning, demand forecasting, and resource utilisation to support peak trading periods and long-term business growth.
• Ensure full compliance with local and international trade regulations, customs requirements, and company operational standards, while implementing robust risk mitigation and business continuity plans.
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10) Completes production plan by following schedule, accomplishing work results, establishing priorities, monitoring progress, updates schedules, resolving problems, reporting results of the processing flow on shift hand over reports.
11) Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
12) Maintains safe and clean work environment by educating and directing personal on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
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