To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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Ensure the final submission presents a differentiated, customer-relevant, and operationally executable solution for all assigned tenders.
Act as the central coordination point across Commercial, OFR Trade, Country Growth teams, countries, Pricing Specialists and relevant functional stakeholders for assigned RFQs.
Align stakeholders on scope, timelines, responsibilities, assumptions and response strategy.
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Timely creation, submission, follow up, coordinate, communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices) accordance to company’s policy, procedure and SOP from booking, Bill of lading, cartage advice, advance manifest submission, costing and invoicing, release of Bill of Lading and receipt of Proof of Delivery on Door Delivery shipments.
Verification of the completeness and accuracy of all forwarding documents ie Bill of Lading, Master Bill of Lading, shipping certificate, advance manifest, SOLAS/VGM submission etc.
Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with approval from carrier where necessary.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
...
To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
...
Accelerate into leadership by owning P&L targets and mentoring junior sales colleagues.
Develop cross-functional experience working with ops, customs clearance, and digital tools used in logistics.
Ready to own sales and marketing for freight forwarding? We are inviting you to join working with us at THI LOGISTICS (MALAYSIA) SDN BHD, a hands-on logistics partner moving sea and air cargo across Malaysia and the region. We focus on practical solutions, clear pricing, and dependable delivery that help customers move business forward.
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