To review internal systems and processes for the development of automation and reporting solutions to support daily operational and commercial analysis, including tracking and reporting for SLA performance, rejection records, re-planned MAWBs, and other key operational metrics
Analyze load factor performance and utilization trends to identify opportunities for capacity optimization and support commercial decision-making
Support route planning and commercial evaluation for new sectors and network expansion opportunities, including exports from JHB, PEN, and other stations
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Support the sales team throughout the presales cycle by providing functional expertise and solution advisory for Microsoft Dynamics 365 Finance & Operations (D365 F&O).
Lead discovery sessions, analyze client business processes, and gather business requirements to identify opportunities and align D365 F&O capabilities with customer objectives.
Design, build, and deliver tailored product demonstrations and scenario-based solution walkthroughs that address key client requirements and industry use cases.
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Liaise with platform key account managers to secure participation in mega campaigns (e.g., 3.3, 6.6, 11.11).
Track promotion performance and submit post-campaign sales reports with learnings and ROI.
Analyze daily store performance metrics (traffic, conversion, sales, CTR, etc.) and translate data insights into actionable optimization strategies.
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