Retail Sales & Operations Intern

Frenshi Home Point | Gelang Patah, Johor

Final Year Students Welcome | RM1,500 Allowance + RM300 Performance Incentive | Training Provided

Are you a Final Year Student looking for an internship where you can gain real-world experience in sales, customer service and retail business operations?

Join Frenshi Home Point and gain hands-on experience in the home appliance retail industry. You will work alongside our team and learn how a retail business operates — from understanding products and serving customers to sales, stock coordination, delivery and after-sales service.

What You Will Learn & DoSales & Customer Service

Assist customers with product enquiries and recommendations.
Understand customer needs, preferences and budget.
Learn professional customer service and communication skills.
Assist the sales team in handling walk-in customers and enquiries.
Prepare quotations and sales orders.
Follow up with customers when required.

Home Appliance Product Knowledge

You will receive training and practical exposure to various home appliances, including:

Refrigerators
Washing Machines
Air Conditioners
Televisions
Fans
Water Dispensers
Small Home Appliances

You will learn how to understand and compare product specifications, features, pricing, energy efficiency and warranty information.

Retail Store Operations

Gain practical experience in:

Daily retail store operations
Stock checking and stock arrangement
Inventory coordination
Product display and store arrangement
Sales order processing
Delivery coordination
Basic after-sales service procedures
Supporting the team with daily operational tasks

Delivery & After-Sales

Understand the complete customer journey:

Sales → Order Processing → Stock → Delivery → Installation / Setup → After-Sales Service

This provides practical exposure to the complete retail business process.

What We Are Looking For

We welcome students studying:

Business Administration
Business Management
Marketing
Retail Management
Entrepreneurship
Management
Other related business disciplines

Requirements

Currently pursuing Diploma or Bachelor's Degree.
Final Year Students are strongly encouraged to apply.
Looking for an internship / industrial training placement.
Good communication and interpersonal skills.
Positive attitude and willingness to learn.
Responsible, punctual and able to work as part of a team.
Comfortable communicating with customers.
Basic computer skills.
No previous retail experience required — training will be provided.

Internship Allowance & IncentiveRM1,500 Monthly Internship Allowance RM300 Performance Incentive

Total Monthly Earning: Up to RM1,800

The RM300 performance incentive is an additional incentive based on individual performance.

What You Will GainPractical Retail Experience

Gain hands-on experience in:

Sales Customer Service Product Knowledge Store Operations Inventory Delivery After-Sales

Professional Development

Develop valuable skills in:

Customer communication
Product presentation
Sales skills
Problem solving
Teamwork
Retail business operations

Potential Full-Time Opportunity

Outstanding interns may be considered for Full-Time Sales opportunities after graduation, subject to performance and available positions.

Who Is This Internship Suitable For?

This internship is suitable for students who:

Want practical working experience.
Enjoy communicating with people.
Are interested in sales and retail business.
Want to develop customer service and communication skills.
Are willing to learn about home appliances and retail operations.
Want to gain experience before entering the workforce.

If you are willing to learn, responsible and motivated, we welcome you to apply.

Internship Details

Company: Frenshi Home Point
Location: Gelang Patah, Johor
Position: Retail Sales & Operations Intern
Internship Type: Full-Time Internship
Allowance: RM1,500/month
Performance Incentive: RM300/month
Potential Monthly Earning: Up to RM1,800
Experience: No experience required
Training: Provided
Final Year Students: Welcome to apply

Apply Now

Please submit your CV / Resume, together with your internship period and expected start date.

We look forward to welcoming you to our team and helping you gain valuable real-world working experience.

零售销售与营运实习生Retail Sales & Operations Intern

Frenshi Home Point｜柔佛州 Gelang Patah

欢迎应届毕业生 / Final Year Students｜RM1,500 实习津贴 + RM300 绩效奖励｜提供培训

你是否正在寻找一个能够真正接触实际工作的 Internship / Industrial Training？

如果你希望在实习期间不只是做行政工作，而是能够学习销售、顾客服务、家电产品知识及零售业务营运，欢迎加入 Frenshi Home Point。

在这里，你将有机会参与真实的家电零售业务，了解一家家电零售店从顾客咨询、产品介绍、销售、订单处理、库存、配送到售后服务的完整流程。

你将学习与参与的工作销售与顾客服务

协助顾客进行产品咨询及产品推荐
了解顾客的需求、预算及使用习惯
学习专业的顾客服务与沟通技巧
协助销售团队接待门店顾客及处理顾客询问
协助制作报价单及销售订单
根据需要进行顾客跟进

家电产品知识培训

公司将提供培训，让你认识不同类型的家用电器，包括：

冰箱
洗衣机
冷气机
电视机
吊扇 / 风扇
饮水机
小型家电
其他主要家用电器

你将学习如何了解及比较：

产品规格｜功能｜价格｜能源效率｜保修条款

并学习如何根据顾客的实际需求，协助推荐合适的产品。

零售店营运

你将有机会接触实际的零售营运工作，包括：

日常门店营运
库存检查及货品整理
库存协调
产品展示及店面整理
销售订单处理
配送安排及协调
基本售后服务流程
协助团队完成日常营运工作

配送与售后服务

了解顾客购买产品之后的完整流程：

销售 → 订单处理 → 库存 → 配送 → 安装 / 设置 → 售后服务

通过实际工作，你将了解家电零售业务从销售到售后的完整顾客体验。

我们正在寻找什么样的学生？

欢迎以下相关科系的学生申请：

Business Administration 商业行政
Business Management 商业管理
Marketing 市场营销
Retail Management 零售管理
Entrepreneurship 企业管理 / 创业
Management 管理
其他相关商业科系

基本要求

目前正在修读 Diploma 或 Bachelor's Degree。
即将毕业 / Final Year Students 优先考虑。
正在寻找 Internship / Industrial Training 机会。
具备良好的沟通及人际交往能力。
积极、有责任感并愿意学习。
守时，并能够与团队合作。
愿意与顾客沟通。
具备基本电脑操作能力。
无需相关工作经验，公司将提供培训。

实习津贴与绩效奖励RM1,500 每月实习津贴

这是固定的每月 Internship Allowance。

RM300 每月绩效奖励

根据个人工作表现，可获得额外：

RM300 Performance Incentive

每月最高可获得RM1,800

RM1,500 实习津贴 + RM300 绩效奖励

RM300 绩效奖励属于额外奖励，并根据个人工作表现而定。

你将在这里获得什么？实际零售工作经验

学习及接触：

销售｜顾客服务｜家电产品知识｜门店营运｜库存｜配送｜售后服务

职场能力提升

培养以下实际工作能力：

顾客沟通
产品介绍
销售技巧
问题解决
团队合作
零售业务营运

毕业后的工作机会

表现优秀的实习生，在毕业后可根据个人表现及公司职位空缺情况，获得：

Full-Time 全职生意机会

这个 Internship 适合什么样的学生？

如果你：

希望获得真实的工作经验
喜欢与人沟通
对销售及零售行业有兴趣
希望提升自己的沟通及顾客服务能力
对家用电器及零售业务有兴趣
希望在毕业前了解真实的职场环境
愿意学习、负责及积极主动

那么我们欢迎你加入。

实习职位资料

公司： Frenshi Home Point
地点： Gelang Patah, Johor
职位： Retail Sales & Operations Intern
职位性质： Full-Time Internship
实习津贴： RM1,500 / 月
绩效奖励： RM300 / 月
每月最高： RM1,800
工作经验： 无需经验
培训： 公司提供
Final Year Students： 欢迎申请

立即申请

请提交你的 CV / Resume，并注明：

实习期间 + 预计开始日期

我们期待你的加入，并希望在你的实习期间，为你提供真正有价值的家电零售与职场经验。

Pay: RM1,500.00 - RM1,800.00 per month

Work Location: In person

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