The Head of Sales is responsible for leading the overall sales strategy and commercial operations of the food business to achieve sustainable revenue growth, profitability, and market expansion. The role drives sales performance by developing strategic customer relationships, expanding distribution channels, identifying new business opportunities, and leading a high-performing sales team. The Head of Sales works closely with cross-functional departments to ensure the achievement of the company's commercial objectives while delivering excellent customer satisfaction.
Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
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Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies
Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments
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