Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Memberi khidmat kepada pelanggan dengan cemerlang, jawab soalan pelanggan
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Lead store governance and compliance routines, including stock count accuracy, SAP transaction discipline, goods receipt, issuance, returns and proper documentation.
Coordinate with maintenance, operations, procurement, vendors and contractors to ensure timely supply of critical spare parts and smooth day-to-day store operations.
Manage waste, obsolete and slow-moving materials through regular review, disposal planning, cost optimization and continuous improvement of store processes.
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Career Event Alerts: Be the first to know about virtual and in-person recruitment events, networking opportunities, and career development initiatives.
Drive Territory Performance: Execute sales and marketing plans to achieve targets and maximize market share within your assigned portfolio.
Deliver Commercial Results: Achieve sales, productivity, and performance goals while continuously identifying growth opportunities.
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Career Event Alerts: Be the first to know about recruitment events, training sessions, and networking opportunities designed to accelerate your career.
Drive Product Growth: Achieve sales, productivity, and performance targets while maximizing portfolio success within your assigned territory.
Execute Strategic Plans: Implement sales and marketing plans to optimize performance and expand product reach.
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Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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Efficiently follow up on day-to-day business components, including customer enquiries, RFQs, quotations, sample provisioning, tool tests, and repeat orders.
Track open quotations, conversion statuses, lost-deal root causes, and define next-step commercial actions.
Coordinate closely with cross-functional internal teams to resolve matters relating to technical clarifications, product costing, pricing structures, delivery timelines, and customer issues.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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