Business Development* Build and maintain strong relationships with merchants, partners, and stakeholders.
Operational & Reporting* Prepare and present regular sales reports, forecasts, and pipeline updates.* Ensure compliance with company policies, pricing structures, and documentation standards.* Collaborate with Operations, Marketing, and Customer Support teams to ensure smooth merchant onboarding and service.
Customer & Merchant Engagement* Handle escalated merchant issues and provide timely resolutions.* Ensure high levels of customer satisfaction and retention within the region.
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Business Development* Build and maintain strong relationships with merchants, partners, and stakeholders.
Operational & Reporting* Prepare and present regular sales reports, forecasts, and pipeline updates.* Ensure compliance with company policies, pricing structures, and documentation standards.* Collaborate with Operations, Marketing, and Customer Support teams to ensure smooth merchant onboarding and service.
Customer & Merchant Engagement* Handle escalated merchant issues and provide timely resolutions.* Ensure high levels of customer satisfaction and retention within the region.
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Business Target Achievement: Drive focused sales strategies to meet and exceed business targets, contributing directly to the company's growth trajectory.
Industry-Focused Client Acquisition: Identify and pitch tailored solutions to high-potential clients across targeted industries including Property, Healthcare, Manufacturing, Education, Retail, and Automotive.
Client Meeting Management: Strategically arrange and secure meetings with prospective clients to understand their unique needs and present customised solutions that truly add value.
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