Coordinate and support daily office operations to ensure a smooth workflow and effective service delivery.
Provide administrative and operational support to management while collaborating with other departments to meet business requirements and support special projects.
Maintain accurate customer records and ensure all documentation is properly filed and updated in accordance with company procedures.
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Ensure that all documents and procedures are completed to ensure smooth handover of properties during completion.
Ensure that all purchaser's inquiries or complaints and all other general administration works are attended to efficiently to provide good customer service and maintain a good relationship with the purchasers for a good image for the company.
Prepare weekly/monthly credit reports, and loan tracking reports.
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