Proactively develop new Leisure and MICE accounts to meet or exceed sales targets given by the Director of Commercial, including Corporate/ Leisure groups, Corporate partnerships and Leisure bookings.
Ensure incremental business from existing accounts
Explore and ensure maximum brochure coverage for Leisure accounts for Mandarin Oriental, Desaru Coast
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Market Awareness: Stay informed on market trends and competitive dynamics, proactively proposing strategic adjustments to enhance the Corporate Sales go-to-market (GTM) approach.
Profitability Analysis: Conduct thorough analyses of market dynamics to create effective collection plans that drive profitability and sustained revenue growth.
Team Development: Manage, coach, and motivate team members to enhance their skills and maintain high professional standards, fostering a culture of excellence and accountability.
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Act as the primary on-site interface with customers, providing timely communication, resolving technical and project issues, and maintaining strong customer relationships.
Work closely with engineering, manufacturing, procurement, logistics, and project teams to ensure seamless coordination throughout the project lifecycle.
Supervise commissioning, SAT (Site Acceptance Test), troubleshooting, punch list clearance, and project handover activities.
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Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
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Identifies opportunities to upsell or cross-sell products and services to existing customers.
Prepares and performs machine demonstrations in collaboration with reference customers and/or Bystronic demo centre responsible.
Drives machine sales process from need identification stage to final Order Entry including negotiation of contracts, pricing, and terms of sale with customers.
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Build a good relationship and promote open communication with all departments to effectively support markets and customers
Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities, including coordination of new product development initiatives
Deliver product demonstrations to customers during visits, showcasing the value and benefits of our products and techniques.
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